SINKH2100004308 recorded a 23.4-hour outage from May 16 23:01 UTC → May 17 22:24 UTC — that matches what you described on the phone. It's been steady since (864 points/day, currently online, last seen 0.0 h ago). Your second gateway/sink pair H2100004285 / SINKH2100004285 came online May 20 23:01 UTC — looks like that's the additional gateway you mentioned setting up on the other side of the building (or one similar to it). It's running. Where this doesn't match a "radio problem": RSSI is comfortably strong across every reporting mesh device (median p50 -54.0 dBm, all above the -75 dBm OK floor). The new-building blockage hypothesis is worth a test-sensor pass, but it isn't visible in the current data — your active radios are not weak, they were just out together for 23 hours.
Sí hubo una caída ~20h y los datos lo confirman. Tu sink primario SINKH2100004308 tuvo una caída de 23.4h del 16 may 23:01 al 17 may 22:24 UTC. Desde entonces estable (864 pts/día, online ahora). El segundo gateway/sink H2100004285 entró el 20 may 23:01 UTC. RSSI está fuerte en todos los radios activos (mediana -54.0 dBm), así que la hipótesis del nuevo edificio bloqueando señal merece un test pero no aparece en los datos actuales.
14-day per-day report. Green cell = full day of data (>500 points). Amber = partial. Grey = silent. The 23.4-hour outage on your primary sink is visible as the gap between first-seen and the steady-state run on May 17.Verde = día completo (>500 pts) · ámbar = parcial · gris = sin datos.
No chart data in the 14-day window. Either decommissioned, never reported through public_api, or recently registered without telemetry. (Note: at this site the gateway proper appears not to push chart data — its paired sink does. Check the sink record for connection history.)Sin datos en 14d.
First seen in window:Primer visto: 2026-05-16T23:01:00Z ·
Last seen:Última: 2026-05-22T23:01:00Z (0.0 h ago) ·
Days with data:Días con datos: 6/14 ·
Max gap:Hueco máx: 23.4 h
| From | To | Duration |
|---|---|---|
2026-05-16T23:01:00Z | 2026-05-17T22:24:00Z | 23.4 h (1403 min) |
No chart data in the 14-day window. Either decommissioned, never reported through public_api, or recently registered without telemetry. (Note: at this site the gateway proper appears not to push chart data — its paired sink does. Check the sink record for connection history.)Sin datos en 14d.
First seen in window:Primer visto: 2026-05-20T23:01:00Z ·
Last seen:Última: 2026-05-22T22:54:00Z (0.1 h ago) ·
Days with data:Días con datos: 2/14 ·
Max gap:Hueco máx: 23.0 h
| From | To | Duration |
|---|---|---|
2026-05-20T23:01:00Z | 2026-05-21T22:00:00Z | 23.0 h (1379 min) |
Three repeaters are actively routing (one in F2, one in F3, one in F4). Four legacy H1300xxxxxx repeaters have been silent the full 14 days — confirm whether these are decommissioned or expected to be live.Tres repetidores activos (F2, F3, F4). Cuatro H1300xxxxxx silenciosos — confirmar si decomisionados.
First seen in window:Primer visto: 2026-05-21T23:00:00Z ·
Last seen:Última: 2026-05-22T23:01:00Z (0.0 h ago) ·
Days with data:Días con datos: 1/14 ·
Max gap:Hueco máx: 17.6 h
| From | To | Duration |
|---|---|---|
2026-05-22T05:00:00Z | 2026-05-22T22:33:00Z | 17.6 h (1053 min) |
First seen in window:Primer visto: 2026-05-20T23:01:00Z ·
Last seen:Última: 2026-05-22T22:57:00Z (0.1 h ago) ·
Days with data:Días con datos: 2/14 ·
Max gap:Hueco máx: 22.9 h
| From | To | Duration |
|---|---|---|
2026-05-20T23:01:00Z | 2026-05-21T21:57:00Z | 22.9 h (1376 min) |
First seen in window:Primer visto: 2026-05-20T23:01:00Z ·
Last seen:Última: 2026-05-22T23:01:00Z (0.0 h ago) ·
Days with data:Días con datos: 2/14 ·
Max gap:Hueco máx: 22.9 h
| From | To | Duration |
|---|---|---|
2026-05-20T23:01:00Z | 2026-05-21T21:57:00Z | 22.9 h (1376 min) |
H1300004576, H1300004553, H1300004769, H1300004761
Likely older-generation Wirepas hardware that's been retired. Worth confirming whether they were physically removed or are still on-wall but not powered.Hardware Wirepas antiguo. Confirmar si removido o sin energía.
Headline: 20 of 20 active mesh radios pass — every reporting device sits above the -75 dBm OK floor (median p50 -54.0 dBm). On this dataset alone, the new-building radio-blockage hypothesis does NOT show up as a measurable RSSI degradation. But — the active mesh has only 20 reporting nodes and most are clustered in a handful of zones, so a hypothesis test (place 3-4 test radios at points along the new building wall and pull RSSI in 48h) is the right next step. Your call.RSSI fuerte en todos los radios activos. La hipótesis del nuevo edificio no aparece en los datos actuales pero merece prueba con radios de test.
Use this to spot a position-localised weak spot. Anything <-75 dBm in a single zone is worth a physical look. Right now nothing crosses that line.Cualquier zona <-75 dBm merece revisión física. Actualmente nada cruza esa línea.
| Room | Zone | # mesh devices | Median p50 (dBm) | Min p50 | Max p50 |
|---|---|---|---|---|---|
| (unassigned) | 11 | -55 | -61 | 255 | |
| F2 | 1 | -56 | -56 | -56 | |
| F2 | 82462 | 2 | -54 | -55 | -54 |
| F3 | 82463 | 2 | -30 | -60 | 0 |
| F3 | 82464 | 2 | 0 | 0 | 0 |
| F3 | 82465 | 1 | -54 | -54 | -54 |
| F4 | 1 | -63 | -63 | -63 |
Headline: All 17 battery-reporting Wirepas nodes are healthy (p05 ≥ 3.5V, well above the 3.4V OK threshold). Lowest single-device p05 is 3.54V. No imminent Li-SOCl₂ replacements due. Repeaters, atm14, sinks and gateways are line-powered and report null battery as expected.Todos los nodos con batería >3.5V. Sin reemplazos inmediatos.
Healthy fleet floor: median p95 travel time is 0.07 s. The full distribution: 15 OK, 1 warn, 3 critical. The three critical-travel devices (H3210019837, H3210019903, H3210019873) all live in F3 or the unassigned pool and show p95 in the 76–181s range. H3210019903 is the one to look at first — it has a 119.8s travel time AND a link-quality reading of 0, which is the signature of a node stuck in a retry loop.Mayoría sub-segundo. Tres nodos críticos en F3 (76–181s p95). H3210019903 primero — bucle de reintento.
Note: this is Wirepas-reported node → sink travel. The downstream sink → gateway → AROYA cloud leg isn't exposed per-device in the public API; the "last seen" timestamp is the closest proxy and sits at 0.0–0.1 h for all reporting devices right now.Viaje publicado es nodo→sink; sink→nube no expuesto.
Healthy nodes route in 0.04–0.08s p95 (single-hop). The three travel-critical nodes (51–181s) are the only fleet members showing multi-second routing — these are device-localised issues, not global mesh congestion. Worth pairing this with the new-building hypothesis: are H3210019837 / H3210019903 / H3210019873 physically located on the far side of the new wall?Nodos sanos en single-hop (0.04–0.08s). Los críticos son localizados, no congestión global.
Based on the device location data: the active mesh telemetry is concentrated in F2, F3, F4 and the unassigned pool. F3 carries the heaviest critical load (6 of 12 devices critical; the two slow-routing nodes both live in F3). F4 has only 2 devices and both are critical. Flower Room 1 / Flower Room 2 (legacy room IDs) carry only silent devices and look like they've been migrated.F2/F3/F4 cargan el tráfico. F3 con 6/12 críticos.
For your second gateway across the building, I'd target a position that gives line-of-sight to F3 first. Your second sink already came online May 20 — confirm where it physically sits and whether F3's two slow-routing nodes (H3210019837, H3210019903) can route to it instead of jumping the long way to SINKH2100004308.Segundo gateway: posicionar con visión a F3 primero. El segundo sink ya online desde 20 may.
Don't forget the Ethernet upgrade. The action item from Call 1 — running Ethernet to gateways — would remove the upstream Wi-Fi variable from the failure tree. If the 23-hour outage on May 16-17 was upstream (WAN/Wi-Fi flapping), Ethernet eliminates it. If it was downstream (mesh starvation), the second gateway helps. Doing both gives you two independent improvements that don't rely on each other.No olvidar Ethernet a los gateways. Elimina variable de Wi-Fi upstream.
| # | Serial | Model | Room | Why critical | Max gap | Urgency | Action |
|---|---|---|---|---|---|---|---|
| 1 | T12-00121381 | ter12 | F3 | data gap | 7,185.0 min | P2 | Came back online — verify + watch 48h |
| 2 | H3430003333-ter15 | ter15 | F2 | data gap | 7,185.0 min | P2 | Came back online — verify + watch 48h |
| 3 | H3430003323 | node | (unassigned) | data gap | 6,729.0 min | P2 | Came back online — verify + watch 48h |
| 4 | H3430003332-ter15 | ter15 | (unassigned) | data gap | 6,726.0 min | P2 | Came back online — verify + watch 48h |
| 5 | H3430003335-ter15 | ter15 | (unassigned) | data gap | 6,711.0 min | P2 | Came back online — verify + watch 48h |
Two calls today at 15:00 PT (7 min) and 15:06 PT (4 min). Six action items, three each. Cian's three are addressed by this report.Dos llamadas hoy. Seis acciones — tres son de Cian, abordadas en este reporte.
SINKH2100004308 (your primary) and SINKH2100004285 (your new second pair) is in the Gateway Connection History section above. The 23.4-hour outage on May 16-17 is visible.Historial de gateway pulled — la caída de 23h del 16-17 may visible arriba.H2100004285) is already online and reporting — confirm where it sits physically and whether it covers the new-building side.Espaciar gateways. Segundo pair ya online — confirmar ubicación física.H2100004285 came online May 20. Confirm.Instalar gateway adicional. Posiblemente ya hecho — confirmar.H2100004308 (the one whose paired sink had the 23.4-hour outage), or a different unit not yet registered in /devices/? The audit assumes it's H2100004308.Confirmar el serial del gateway. ¿Era H2100004308?H2100004285 sits. If it's already on the new-building side, the recently-observed mesh extension is happening exactly where you needed it.Confirmar ubicación física del segundo gateway H2100004285.H1300004xxx repeaters can be archived.Confirmar si salas y repetidores legado pueden archivarse.| Serial | Model | Room | Reasons | Max gap | Travel p95 | Last seen |
|---|---|---|---|---|---|---|
T12-00121381 | ter12 | F3 | gap | 7,185.0 min | — | 0.2 h |
H3430003333-ter15 | ter15 | F2 | gap | 7,185.0 min | — | 0.2 h |
H3430003323 | node | (unassigned) | gap | 6,729.0 min | 0.05 s | 0.2 h |
H3430003323-ter15 | ter15 | (unassigned) | gap | 6,729.0 min | — | 0.2 h |
H3430003332-ter15 | ter15 | (unassigned) | gap | 6,726.0 min | — | 0.2 h |
H3430003335-ter15 | ter15 | (unassigned) | gap | 6,711.0 min | — | 0.2 h |
H3430003332 | node | (unassigned) | gap | 6,705.0 min | 0.06 s | 0.2 h |
H3430003331 | node | (unassigned) | gap | 6,540.0 min | 0.05 s | 0.2 h |
H3430003331-ter15 | ter15 | (unassigned) | gap | 6,540.0 min | — | 0.2 h |
H3210019652 | node | (unassigned) | gap | 6,537.0 min | 0.08 s | 0.2 h |
H3430003335 | node | (unassigned) | gap | 6,297.0 min | 0.05 s | 0.2 h |
H3210019852 | node | (unassigned) | gap | 5,259.0 min | 0.06 s | 0.2 h |
T12-00121348 | ter12 | (unassigned) | gap | 4,842.0 min | — | 0.2 h |
T12-00121651 | ter12 | F3 | gap | 4,137.0 min | — | 0.2 h |
A14G200007752 | atm14 | F4 | gap | 2,886.0 min | — | 0.2 h |
T12-00121528 | ter12 | F2 | gap | 2,883.0 min | — | 0.2 h |
T12-00121537 | ter12 | F2 | gap | 2,883.0 min | — | 0.2 h |
T12-00121444 | ter12 | F3 | gap | 1,491.0 min | — | 0.2 h |
T12-00121387 | ter12 | (unassigned) | gap | 1,305.0 min | — | 112.0 h |
A14G200007682 | atm14 | F2 | gap | 1,083.0 min | — | 17.4 h |
H4110005097 | repeater | F4 | gap | 444.0 min | 0.07 s | 0.2 h |
H3210019845 | node | (unassigned) | gap | 360.0 min | 51.8 s | 0.2 h |
H3210019851 | node | F3 | gap | 198.0 min | 0.06 s | 0.2 h |
H3210019837 | node | F3 | travel | 6.0 min | 180.94 s | 0.2 h |
H3210019903 | node | F3 | link, travel | 3.0 min | 119.77 s | 0.2 h |
H3210019873 | node | (unassigned) | travel | 3.0 min | 76.71 s | 0.2 h |
Zero data in 14d. Most of these are likely retired-but-not-flagged inventory. Worth a one-pass triage with cultivation to confirm which are physically deployed vs. archived.Sin datos en 14d. Probable inventario retirado.
| Serial | Model | Room |
|---|---|---|
H2100004285 | gateway | (unassigned) |
H2100004308 | gateway | Flower Room 1 |
H3210019628 | node | (unassigned) |
H3210019653 | node | (unassigned) |
H3210019667 | node | F2 |
H3210019693 | node | (unassigned) |
H3210019835 | node | (unassigned) |
H3210019853 | node | (unassigned) |
H3210019854 | node | (unassigned) |
H3210019855 | node | F2 |
H3210019871 | node | (unassigned) |
H3210019872 | node | (unassigned) |
H3210019874 | node | (unassigned) |
H3210019877 | node | (unassigned) |
H3210019878 | node | (unassigned) |
H3210024425 | node | (unassigned) |
H3430003329 | node | (unassigned) |
H3430003333 | node | F2 |
H3430003336 | node | (unassigned) |
H1300004553 | repeater | (unassigned) |
H1300004576 | repeater | (unassigned) |
H1300004761 | repeater | (unassigned) |
H1300004769 | repeater | (unassigned) |
H4110005078 | repeater | F3 |
SINKH2100004285 | sink | (unassigned) |
B014459 | sq-521 | (unassigned) |
T12-00121248 | ter12 | F2 |
T12-00121380 | ter12 | (unassigned) |
T12-00121416 | ter12 | Flower Room 1 |
T12-00121471 | ter12 | (unassigned) |
T12-00121480 | ter12 | (unassigned) |
T12-00121531 | ter12 | Flower Room 1 |
T12-00121548 | ter12 | (unassigned) |
T12-00121626 | ter12 | Flower Room 2 |
T12-00121658 | ter12 | (unassigned) |
T12-00121667 | ter12 | (unassigned) |
H3430003329-ter15 | ter15 | (unassigned) |
H3430003336-ter15 | ter15 | (unassigned) |
GET /public_api/devices/?facility=3415 · 81 devices.Inventario: 81 dispositivos.