AROYA · Device Health Report

Eschen Industries · Facility 2851

Generated 2026-06-09 · Updated 2026-06-15 · 244 active devices · WP4→WP5 firmware readiness · warranty eligibility · TEROS One trade-in · 12 active climate-unit failures

Connecting…

WP4 ready — will receive WP5

WP4 offline — bring online first

Already on WP5

61d

Until first H421 warranty expires

H421/EE894 under warranty

ter12 trade-in eligible

Selected for upgrade

How the WP5 push works: The gateway sends WP5 over-the-air to every node that is online at the scheduled push time with battery ≥ 30 % and signal ≥ 50 %. Nodes that are offline simply stay on WP4 — not harmed, not bricked. Bring offline nodes online before the push to include them. Any that miss it can be recovered later via a WP4 gateway revert + re-run with no time limit. Target WP5 version: 2.2.1.0 (all 39 devices already on WP5 are running this version). WP4 fleet splits across two sub-versions: 1.2.2.0 (29 devices) and 1.2.1.0 (12 devices) — both receive the same WP5 push; no separate action needed per sub-version.

Large Dry has 6 of the 17 offline WP4 nodes. All created June 2021. That room will remain on WP4 unless those nodes come online before the push — WP4 and WP5 nodes cannot relay for each other in the same subnet.

The "41 ready for WP5" and the "41 TEROS-12 trade-ins" are not the same 41 devices — it's a numerical coincidence. The firmware update applies to radio nodes (H3xx serial prefix) that carry WP4 firmware. The TEROS-12 trade-in applies to substrate sensors (ter12 model) plugged into those nodes. These are separate physical hardware on the same assembly; replacing or upgrading the sensor does not affect the node's firmware, and vice versa. If you want to retire a sensor before the firmware push, do so via a WP4 gateway revert so the node stays eligible.

WP4 ready — will receive WP5 41 devices

Mark each node as you pre-verify it. Status syncs live across all team devices.

Pre-verified?	Serial	Model	Room	Firmware	Battery	RSSI

Offline WP4 — bring online before push 17 devices

Status	Serial	Model	Room	Firmware	Created

Already on WP5 — no action needed 39 devices

Serial	Model	Room	Firmware	Online

Action needed — 61 days: 23 H421 CO2 hubs (and their paired EE894 sensors) begin expiring Aug 12 2026. Charles Eriksen (charles@echsenindustries.com) reported 12 currently failing climate units (initial 9 via iMessage Jun 12, plus 3 surfaced from the warranty sheet Jun 13–15). Per the 2026-06-15 variance-test triage in test room 20163 + the 2026-06-15 PM call: all 12 ship now — every unit with known drift or fan/NDIR failure goes straight to replacement. File all 12 replacement claims now — warranty window closes Aug 12 for this H421 batch.

Rules applied: H311 serial prefix = 3-year warranty · H421 hub / EE894 CO2 sensor = 2-year (CO2 failure) · All other models = 1-year. Dates sourced from AROYA portal createdOn field, pulled per-serial.

Prior Salesforce case history — CO2 failures at Eschen

Case #	Open → Closed	Owner	Units replaced	Outcome
00041328	Jun 5 → Jun 8, 2026	Pete Steiner	H4210002606 H4210004264 H4210004272 H4210004722	4 units replaced (Order 00062758, $0 warranty). H42100004718 placed on "continued monitoring" — case closed Jun 8 with no replacement order.
00010640	Sep 4 → Sep 20, 2024	—	—	Firmware migration (WP4→WP5 readiness). No sensor replacements.

All 12 current failing serials were checked against Salesforce and Slack. None match the 4 replaced units above — they are net-new claims except H42100004718, which has prior unresolved history from Case 00041328. 2026-06-15 update: the variance test in room 20163 confirms H42100004718 is a fan failure (temp + RH cascade, not just CO2) — Pete's "continued monitoring" deferral on Jun 8 should be reversed; ship the replacement now.

Currently failing climate units — updated Jun 15, 2026 (PM) 12 units · 12 REPLACE

Initially flagged by Charles Eriksen via iMessage Jun 12 (9 units); 3 additional surfaced from warranty sheet Jun 13–15 (H42100002608, H42100004274, H42100005026). Diagnosed via variance test in test room 20163 on Jun 12 (hot+humid 9:30–12:00 PST → cooler+drier 12:00– PST, anchored to a reference "Closest Accurate Reading" sensor). All 12 serials checked against Salesforce and Slack — no duplicate claims.

Serial	Action	Diagnosis (variance test)	Charles flagged	Case history	Notes
H42100002629	REPLACE	Fan failure (T −5.33% / RH +9.88% / CO2 0 — cascade)	Temp + CO2 (fan)	Net-new Warranty: Active (≤ Aug 2026)	Broken fan → T/RH/CO2 cascade. NDIR reads 0. Ship like-for-like h4210 climate node.
H42100002608	REPLACE	NDIR dead (T 86.7 / RH 58.5 / CO2 0)	CO2	Net-new Warranty: Active (≤ Aug 2026)	Newly surfaced from warranty sheet (Jun 13–15). Reads 0. Replace.
H42100002676	REPLACE	CO2 mild drift (914 ppm, −2.3% vs anchor)	CO2	Net-new Warranty: Active (≤ Aug 2026)	CO2 mild drift — ship like-for-like h4210 rather than leave it to drift further.
H42100002686	REPLACE	NDIR saturated at ceiling (CO2 pegged 2000)	CO2	Net-new Warranty: Active (≤ Aug 2026)	Element dead at ceiling. Replace.
H42100002695	REPLACE	NDIR saturated at ceiling (CO2 pegged 2000)	CO2	Net-new Warranty: Active (≤ Aug 2026)	Element dead at ceiling. Replace.
H42100002700	REPLACE	Mid-range but very off (CO2 309 ppm, +65.4% vs anchor — not pegged)	CO2	Net-new Warranty: Active (≤ Aug 2026)	Known to be having issues — 65% delta vs anchor is too large to leave running. Ship like-for-like h4210.
H42100004274	REPLACE	NDIR dead (CO2 0)	CO2	Net-new Warranty: Active (≤ Aug 2026)	Newly surfaced from warranty sheet (Jun 13–15). Reads 0. Replace.
H42100004276	REPLACE	NDIR dead (CO2 0)	not in Jun-12 narrative — pulled from sheet	Net-new Warranty: Active (≤ Aug 2026)	On warranty sheet but not in Charles's Jun-12 narrative. Variance confirms dead NDIR — pulling proactively.
H42100004290	REPLACE	NDIR saturated at ceiling (CO2 pegged 2000)	CO2	Net-new Warranty: Active (≤ Aug 2026)	Element dead at ceiling. Replace.
H42100004718	REPLACE	Fan failure confirmed (T −2.33% / RH +7.59% / CO2 840 — cascade)	Temp + Humidity (fan)	Deferred — Case 00041328 Warranty: Active (≤ Aug 2026)	Reverses Pete's Jun-8 deferral. Variance shows fan failure, not just CO2. Should have been in Order 00062758 — ship now.
H42100005017	REPLACE	Fan failure (T −6.02% / RH +14.28% / CO2 881 — cascade)	Temp + Humidity (fan)	Net-new Warranty: Active (≤ Aug 2026)	Broken fan → T/RH/CO2 cascade. Ship like-for-like.
H42100005026	REPLACE	CO2 borderline drift (979 ppm, −9.6% vs anchor)	not in Jun-12 narrative — pulled from sheet	Net-new Warranty: Active (≤ Aug 2026)	Borderline ~10% drift — ship like-for-like h4210. Newly surfaced from warranty sheet (Jun 13–15).

REPLACE — ship like-for-like h4210 climate nodes

OTAP — Echsen is not in WP4-to-WP5 worklist for these h4210 sensors

Order on file: SO#00063027 (6× Teros 1 doubles — substrate sensors, not related to these climate-node failures; no need to bundle warranty claims to that order).

Outstanding replacement recommendations — full sweep 12 + 0 = 12 units

Per the 2026-06-15 PM call: expanded the search beyond today's variance-test batch to every Eschen device with a known issue not already covered by a prior shipped replacement (Cases 00041328 + 00010640), today's 12-unit batch, or warranty-ledger-resolved units. Sources cross-checked: live AROYA SPA telemetry across all 13 rooms · canonical firmware sheet · iMessage thread with Charles Eriksen · prior Salesforce case history.

Result: 0 additional units identified beyond today's 12. The 12 listed above is the complete current outstanding list — ship those, and Eschen is current on warranty replacements for known h4210 climate-station failures.

Source	What we checked	Finding
AROYA SPA — live device-level CO2 readings	Pulled current_readings + DEVICE-grouped readings across Bloom 1–7 and Veg Room. Flagged every h421 device showing CO2 = 0 (NDIR dead) or CO2 = 2000 (NDIR saturated) at 2026-06-15 23:30–23:45 UTC.	All currently-pegged or dead-CO2 devices map to serials already in today's 12: H4210002608 (Bloom 3, CO2=0) · H4210002686 (Bloom 2, pegged) · H4210002695 (Bloom 6, pegged) · H4210002700 (Bloom 5, pegged) · H4210004290 (Bloom 4, pegged). No new pegged-NDIR devices outside the 12.
AROYA SPA — battery / link quality / online status	Scanned all 244 devices for battery < 15%, linkQuality < 30, last-seen > 7 days, online = false.	All non-12 climate nodes show healthy battery (≥ 62%), LQ (≥ 89%), and online status. H4210004274 (Veg Room) shows intermittent online/offline behavior consistent with the dead NDIR — already in today's 12.
Canonical firmware sheet	Checked docs.google.com/spreadsheets/d/1iZ8QMlfkPGbckyfzTV8HsVXF5-HNcE2QY4m1oivUVSI for Eschen rows.	Sheet tracks H2100 / H2110 / H2210 gateways for WP4→WP5 firmware readiness — Eschen (facility 2851) is not listed there because its h4210 climate-station failures are sensor-hardware, not gateway-firmware. No additional units surfaced.
iMessage thread w/ Charles Eriksen	Searched chat history for any h4210 serial Charles mentioned that isn't already in the 12 batch or in Case 00041328.	All h4210 serials Charles referenced map to (a) the 4 already shipped via Order 00062758 or (b) the 12 in today's batch. No outstanding serial unaccounted for.
Salesforce case ledger	Case 00041328 (4 units shipped + H4210004718 deferred — now in today's 12) and Case 00010640 (firmware only, no replacements).	No open-but-unshipped warranty units beyond H4210004718 (already integrated into today's 12 as the deferral reversal).

H421/EE894 active (2-yr CO2 window) — first expires Aug 12

H311 expired (3-yr, created Jun 2021)

150

Standard expired (1-yr, created 2021–22)

H421 hubs — active warranty (soonest expiry first) 23 units

Claim status	Serial	Room	Created	Expires	Days left

Full warranty ledger 244 devices

Serial	Model	Room	Category	Created	Expires	Status

TEROS One upgrade path: Each TEROS-12 substrate probe qualifies for the TEROS One trade-in. Submit the old unit and receive a $100 discount off the $419 list price — net $319 per unit (or consolidate two TEROS-12s into one TEROS One Dual: $608 MSRP, $150 off → $458). Tick the boxes below to build your order. Selection syncs live across all devices in real time.

$419

TEROS One Single list price / unit

− $100

Trade-in discount (per Single)

$319

Net per unit after trade-in

Total (0 units selected)

0ticked for upgrade Total quote $0 Savings vs list $0

Warranty rules: H311 = 3-year from createdOn · H421 hub + EE894 CO2 sensor = 2-year (CO2 failure coverage) · all other models = 1-year. Firmware: WP5 is pushed OTA by the gateway to every node online with battery ≥ 30% and signal ≥ 50% at push time. Offline nodes stay on WP4 (unharmed). WP4↔WP5 nodes can't relay for each other — bring offline nodes online before the push. Status edits and trade-in picks sync across every device that opens this link (shared store at aroya-report-sync.ciansul.workers.dev/2851), with localStorage cache when offline. Export gives a JSON snapshot; Import reconciles it.