Grow United Farms · Seminole, OK

Headline: the hardware Khoa purchased is current-generation AROYA gear (H411 repeaters, H342 substrate nodes, plus 2 H180-prefix repeaters and an included gateway). Per AROYA's firmware ground rules, devices in these prefix ranges are already on WP5 firmware — there is no WP4→WP5 OTAP push to schedule before they can be used. The work is purely provisioning: moving them from the source AROYA org(s) into a new Grow United Farms facility, then re-deploying them at the Seminole site. De-provisioning is currently blocked pending provenance reconciliation — see the Provenance Verification section below.

Recommended path: Scenario B — create a fresh Grow United Farms organisation + facility in AROYA, re-provision each device into it, and bring the mesh up at Seminole. We do not transfer Khoa into any of the source orgs (different businesses; no historical-data continuity worth preserving). Action gate first: reconcile which closed grow Khoa actually purchased from (the Salesforce 'TERPZ' label appears to have been mis-tagged) and get AROYA Support sign-off on multi-org de-provisioning rights.

Open question: the 2 H180-prefix repeaters are not in any facility currently visible in our scope, so I cannot confirm their current firmware state from telemetry. The handwritten serial list also has 4 substrate-node digits where Khoa's handwriting is borderline — Cian to spot-check both before kicking off.

• H411… — current-gen mesh repeater (PoE). Same hardware shipping today at e.g. Powrhouse 3754 and Curaleaf NY-Ravena 4412. Always already on WP5 firmware.
• H342… — current-gen substrate sensor node (battery). Sibling rev to H343/H344 which dominate the 2024–2026 deployments. Always already on WP5 firmware.
• H180… — repeater family. Two of these on Khoa's list. The H180 prefix is not in any facility currently in our scope, so firmware state cannot be confirmed from telemetry. Treat as verify with AROYA Support at provisioning time — recover via the bundle gateway if needed.
• H21x… (gateway) — included with the bundle. WP5-capable. Confirm the actual gateway serial with Khoa.

1. Pre-flight confirmations with Khoa (the checklist below) — separate org vs 2nd facility under Khoa Nguyen; gateway serial; physical access window; spot-check of 4 ambiguous substrate serials.
2. Multi-org de-provisioning coordination. Devices live in at least 2 active AROYA orgs (Mad Industries: Kaniboss, Diamond Dust Farms — full per-serial audit pending). For each source org: (a) AROYA Support sign-off that the org's admin has authorized release; (b) Cian / AROYA Support de-provisions; (c) chain-of-custody note attached to each device for Khoa's records. Blocked until Provenance Verification section closes.
3. Create Grow United Farms in the AROYA portal. Org → facility (Seminole, OK address). Either Khoa creates it under a new owner login, or Cian creates it under Khoa's existing login depending on (1).
4. Re-provision the 19 assets into Grow United Farms. Bulk re-assign by serial. Devices appear in the new facility's inventory; rooms are still empty at this point.
5. Khoa powers up the gateway at Seminole. The bundled gateway claims the LAN, talks to AROYA, the H411 repeaters and H342 nodes onboard onto the new mesh as they're physically deployed.
6. Set up rooms + assign devices. Rooms get created in the new facility per Khoa's Seminole layout; each H342 substrate node is dragged to its room/zone; H411 repeaters get placed where the mesh-map RSSI says.
7. Smoke-test for 48 h. Watch the device list — every device online, battery + signal in spec, telemetry flowing into rooms. If anything's silent past 48 h, that's the time to act (replace battery, reseat, RMA — not at install time).

• The 4 H411 repeaters and 12 H342 substrate nodes: standard re-provision. No firmware push needed. Bring online at Seminole, watch first 48 h.
• The 2 H180 repeaters: bring online at Seminole on the bundled gateway. If they come up and report normal RSSI / link-quality, they're fine — keep them in the fleet. If one or both refuse to onboard, the gateway can revert to WP4 momentarily to bring them current, then forward — but I'd expect them to onboard cleanly.
• The included gateway: Cian to confirm the actual gateway serial with Khoa before de-provisioning the TERPZ side. Standard H21x AROYA gateway behaviour — PoE, claims LAN on boot.
• The 4 transcription-uncertain substrate serials (last digit reads ambiguous on the handwritten list): Cian to ask Khoa for a second photo or, easier, just transcribe the H342 serials directly off each box at install time — there's no value in resolving them in advance.

• Source side (de-provisioning) — UPDATED: the actual source orgs are Mad Industries (Kaniboss) and Diamond Dust Farms, both outside Cian's SPA scope-1272 (Cian has zero admin rights on either). AROYA Support involvement is mandatory, not optional — they need to handshake with each source org's admin to authorise device release. The Salesforce "TERPZ" label was apparently a mis-tag.
• Destination side (re-provisioning): if Khoa creates a brand new Grow United Farms org, Cian needs to be added as a collaborator on it for the duration of the setup. If she'd rather we run it under her existing Khoa Nguyen org as a 2nd facility, Cian's existing access there covers it.
• Internal: a Salesforce update against case 00039767 with the chosen scenario, the new facility ID once created, and the per-device move log.

• Cian → Khoa email thread, Apr–Jun 2026 (introduced by Liam Spenser @ Addium, May 6 2026). Latest customer reply June 11 04:08 confirming a different consulting site.
• Salesforce case 00039767 — "KOAH: Reprovisioning - new site (TERPZ)".
• Khoa's handwritten serial inventory: IMG_8883.jpeg.
• AROYA device telemetry — api.aroya.io/devices/?facility=<id> for the 5 Terpz-named facilities (2903, 2716, 1990, 2822) + Khoa Nguyen's existing facility (3543) + comparison fleets (Powrhouse 3754, Curaleaf NY Ravena 4412, JARS Chino 4666, Big City Growers 4714, AK Legend 4693).
• Portal-side provenance verification (2026-06-11): Cian's chrome-extension portal lookup confirmed current ownership of H4110006178 + H4110006144 in Kanniboss / Mad Industries, and H3420001786 in Diamond Dust Farms. TERPZ org's 92 devices are all on older H210 / SINKH2100 / H1100 serial prefixes — different generation entirely. 3 of 19 verified; full per-serial portal sweep pending.
• Firmware family rule of record (AROYA internal): H343 / H344 / H340 / H421 / H412 / H221 are always already on WP5. H411 and H342 fall in the same hardware generation by construction.